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Q: Why should I choose silk flowers?
A: They last a lifetime
    They are always going to look perfect...no wilting or discoloration
    They don't damage easily and can be handled and changed at your discretion
    They are hypoallergenic, meaning they contain no allergens, are non-toxic and pollen-free
    They always look beautiful with minimal care
    They allow you to set your own mood or feeling by adding scents to the arrangement or bouquet
    They are always available, regardless of the season
    They are very versatile and can be shaped to accommodate any style or design
    They are readily available, so you can sample your product before the big event
    They are easily shipped and packaged, which is especially helpful for destination weddings

A: No, several of our arrangements include a combination of "artificial," "silk," or "permanent" flowers with dried florals and foliage.


Q: What is the design process for customized orders?
A: Clients are welcome to a free consultation with our designer or they can complete a Design Form to better explain the vision of their request. P31 Floral will generate a quote from the information gathered. A 20% nonrefundable deposit is due to start your order. Each client is afforded the opportunity of having a hands-on approach to the creation of their arrangement, by previewing and approving the supplies for their arrangement along with the final outcome. The remaining balance of the arrangement is required during the delivery of the product.


A: Yes. Once you meet with our designer during your consultation to discuss the specifics of your arrangement, you'll receive a quote that will stand for 3 business days. Upon acceptance of this quote a nonrefundable 20% deposit is due. This deposit will be deducted from your final price. 


A: All business inquiries, regardless of the communication route, are responded to within 24 hours; however, for fastest service call us at (704)340-5965.


A: The term commonly referred to as "silk flowers" represents the category for artificial flowers. The materials used to make the flowers vary greatly by style and type; ranging from various synthetic fabrics to latex materials.

A: We recommend that the arrangements be dusted periodically as part of normal cleaning. Basic foliage included in the arrangement can be wiped with a moist cloth, if necessary, and a quarterly or bi-annual application of silk flower cleaner is recommended for the arrangements. Please note that if you plan on storing a seasonal arrangement, it's a good idea to save the original packaging for its storage.

Q: What are your prices and fees?
A: Please view our Online Catalog to see a listing of specific products and pricing. However, for customized arrangements and holiday decor, all jobs are made-to-order and are priced and packaged on an individual basis. We compose our pricing and packaging around each client's individual need and request.